How to pause an email from sending

To pause an email from sending:

  1. Go to the Response page, and look for the email name. It will be listed as either ‘In progress’ or ‘Sending’.
  2. Click the menu arrow button to the far right.
  3. Select Pause this mailing. Please note that Announce’s emailing process is quite fast, so some emails may be delivered before you pause the mailing. After you have clicked pause, it is best to wait for your response overview to catch up on emails received and emails opened before determining your next step.

If you don’t see a ‘pause this mailing’ option when you click the menu button, it is more than likely that your email has already been delivered. This may happen if you have a small sized audience, or if receiving servers accepted the delivery right away.

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